Trouble with iRobot i5+ Combo
Update!! After a month of avoiding the problem, I finally solved it by doing a factory reset. I installed my device from the start (took a while, didn't want to recognize it at first and kept giving me errors, but just keep trying!), and as soon as the device was installed, I scanned the combo (mop) bin QR code, and BAM! It recognized it first try. So finally, I can use the mop bin lol.
Hello, I need some desperate help with my iRobot i5+. I purchased it today, and set up everything, mapped the home layout, and even had it vacuuming. It performed fantastic. However, I messed up in not activating the separate combo bin attachment which allows it to mop in the very beginning of my setup. So I unknowingly added an approved cleaning solution, attached the combo mop, and attempted to run the machine as normal. The roomba automatically emptied its dust bin (the cleaning solution) into the home base and into dust bag. A small watery mess was created and then it caused it to code saying to empty/replace the the dust bag because it was full (of cleaning solution haha.)
I took off the combo bin, checked my papers and saw the QR code and tried to add and activate. Now everytime I attempt to add the combo mop by scanning thr QR code nothing happens. Says it needs to update (but nothing happens) and to dock the roomba. But everyrtme I dock the roomba...it decides to empty its dust bin all over again, says the dug bag is full, and it's a loop. Gave up after about 30 mins of nothing. Anyone have any experience with this? Should I call customer service...tech support?
Am I SOL? Hahaha. First time buyer, it sucks. I just didn't see the pamphlet when unboxing, wnd all the videos just said "as easy as putting on the combo bin." But no. There were steps apparently.