Remote start turning off

Hey everyone, I have a 23 gt-line and I’m having issues with the remote start. I’ll hear it turn on but every time I go to get in the car it is off. It has a 30 minute time frame until it is supposed to turn off itself but it’s 10 and 15 minutes after turning on that I’m going to get in it. Is anyone else having this issue and how do I fix it?