"Battery replacement drive"

Hello, Im a fellow pixel 4A user, so I got this message saying to get my battery replaced as the new update will drain the battery, and Free battery replacement was offered. now after giving it to the replacement, I get an email saying to pay a certain amount as they found many "issues" in my phone. the issues list they sent were - screen, fingerprint, and speaker. I have maintained it so well that not a single crack or scratch is present on the screen the fingerprint works flawlessly and the speaker is loud enough and performs well. They say they won't return the phone without fixing these issues and have requested the payment. like what the heck, it's my phone, and won't I get to decide whether to get anything fixed or not? Has anyone else had this situation???