Mr Roberts.

What have you done to this company, I’ve been in a managerial position for best part of 20 years and with every year that passes just as you take your last bite of your Christmas dinner you wonder. What is next to cut? When will you ever deliver a recruitment drive or better yet announce no redundancy policy’ just for one year.

You have failed this company, technology can only take you so far, it’s the folk on the floor who drag your customers back not your 5p discount on a product compared to Tesco and other retailers.

The heart and sole of this business is going little by little and I think you need to look at yourself and what you and your little web of yes men do for this company.